Visitor Information

St. John’s Riverside Hospital understands the important role of a patient’s support system. This includes a family member or another individual who helps a patient during the course of his or her inpatient/outpatient care. Patients may appoint a support person to exercise their visitation rights.

1. Visitors are welcome throughout the day in our outpatient facilities.
2. Visitors are welcome throughout the day in our inpatient units.

All visitor rules are subject to change based on the prevalence rate of COVID-19 in the community.

Visitor Guidelines

To provide a restful and safe environment, we ask that visitors follow these guidelines:

• Do not visit if you have a cold, sore throat, fever or other illness.
• Avoid noisy, disruptive behavior to help respect the healing of all patients.
• Ask before bringing foods, drinks or items that might trigger allergies—like balloons, flowers or perfume—into patient rooms.
• Wash your hands before entering patient rooms.
• Make sure all children have a supervising adult with them at all times.

Visiting Hours*

Visiting hours are subject to change based on fluctuations in COVID-19 prevalence.

Andrus & Dobbs Ferry Pavilions

Visiting times are 11:00 a.m. to 8:00 p.m. but may vary on specialized units. If patients desire visitors at other times, arrangements can be made with the nurse manager, supervisor or designee. The patient or his or her support person will be made aware of any specific circumstances limiting visiting.

• Visitors who are ill (have an infection, fever, cold, diarrhea or vomiting) or do not feel well should refrain from visiting.
• In order to provide patients with adequate rest, visitors are restricted to two people at a time at the bedside. 
• Children must be age 12 or older and accompanied by an adult.

ICU – Andrus Pavilion

• Visiting hours are 12:00 p.m. to 6:00 p.m.
• Two designated visitors are allowed for the duration of the stay.

Maternity – Andrus Pavilion

• Daily Visiting Hours are 1:00 p.m. to 8:00 p.m.
• Fathers' visiting hours are unrestricted.
• Siblings of any age are allowed to visit.
• All other visitors must be age 12 or older.

ParkCare Pavilion

• The visitation for Inpatient Detox is individualized and scheduled as needed with staff.
• Inpatient Rehab visiting are 1:00 p.m. to 3:00 p.m. Saturdays. Arrangements to be made by the counselor.

*Changes to visiting hours can occur due to changes in public health emergencies. Please call in advance for current visitor information.